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Senior Contracts Administrator

PointsNorth, 3 weeks ago
Program Management

Points North

TITLE: Senior Contracts Administrator/Contracts Specialist

REPORTS TO: Director of Contracts



  • Primary point of contact for new and existing U.S. Government, Military and Law Enforcement customers.
  • Extensive correspondence with customers through detailed written communication, including e-mail and contractual letters.
  • Process Receiving Reports and invoices in the USG’s PIEE/Wide Area Workflow (WAWF) System in a timely fashion.
  • Create and submit customer letters to support the submission of programmatic documents (ECPs, RFVs/RFDs/RFWs, FAIs/FATs, LATs, EFAs, etc.) in accordance with contractual requirements.
  • Oversee quote/proposal process; ensure all functional buy-in and approvals are obtained in accordance with Delegation of Authority policy and quotations are provided to customers in a timely fashion.
  • Responsible for the receipt and review of all new and existing contracts and orders; ensure contract/order received is in accordance with quotation/proposal.
  • Execute formal Contract Review process; review and disseminate contractual requirements to all required functional groups, including, but not limited to: terms and conditions, FAR/DFARS flow downs, special shipping instructions, Quality requirements and other customer requirements.
  • Responsible for the creation and maintenance of sales orders in ERP system; ensure backlog integrity and order pricing accuracy to eliminate invoicing errors.
  • Create, maintain, and update Salesforce CRM entries to track customer opportunities.
  • Work with Manufacturing Operations to ensure on-time delivery of customer orders and provide status updates to customers. Generate and distribute weekly Open Orders Report.
  • Oversee acquisition, receipt and disposition of Government Furnished Property and maintain detailed records.
  • Identify areas of improvement and implement process improvements.
  • Maintain regular and effective internal and external customer relationships.
  • Other duties, tasks, and projects, as assigned.
  • Maintenance of secure and confidential company and customer information.
  • Strict compliance with ethics and business policies; adherence to policies and procedures.



  • Bachelor’s degree in a related discipline preferred or equivalent work experience.
  • Exceptional attention to detail is critical to this position.
  • Strong written and verbal communication skills.
  • Experience in a fast-paced business environment, previous experience in Contracts, Customer Service or Sales a plus. At least five years’ experience with USG contracts preferred.
  • Excellent organizational skills required.
  • Self-motivated with the ability to work independently under general direction on a variety of projects.
  • Time management and prioritization skills.
  • Strong interpersonal skills are a must.
  • Knowledge of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS).
  • Knowledge of contracts, ERP systems, Salesforce, Government web sites/systems (PIEE/WAWF,, DIBBS, etc.) and contract administration functions (quoting, negotiation and contract management) a plus.
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